TERMS & CONDITIONS

OUR COMMITMENT TO PRIVACY 

  • Second Empire Surfaces respects your concerns about privacy and security of information provided to us. The following Policy explains the types of personal information that is collected when you visit www.secondempiresurfaces.ca, why it is collected, how we use it and the steps we take to ensure your personal information is handled securely and appropriately.  This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personal identifiable information you provide to us. 

  • Our Privacy and Security policy is governed by our Terms and Conditions. Our policies and procedures have also been designed to comply with the Personal Information Protection and Electronic Documents Act and corresponding provincial and international acts. 

  • By using this website, you agree to accept the terms of this Privacy and Security Policy as stated at the time of use.  It is your responsibility to review this Policy as frequently as you access the Site to ensure that you are always informed of its content. 

THE INFORMATION WE COLLECT 

  • We only collect information required to provide products and services and improve your shopping experience with Second Empire Surfaces. The types of personal information collected are: 

  • Full Customer Name 

  • Address 

  • E-mail Address 

  • Phone Number(s) 

  • Credit/Debit Card Information 

HOW WE USE YOUR INFORMATION  

  • We use the information you provide about yourself when placing an order for compliance.  We do not share this information with any outside parties except to the extent necessary to complete that order. 

  • We use the information you provide about any third party when placing an order, only to ship the product and confirm delivery. We do not share this information with any outside parties except to the extent necessary to complete that order. 

  • If you contact our customer service department via phone or e-mail, we may ask you to provide or confirm your name, address, phone number and e-mail address so that we can respond to your questions and concerns. With your consent, we may retain this information to personalize your experience with us and to better assist you in the future. 

  • We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Where required by law your personal information will be released to government authorities. 

TRANSACTION AND PERSONAL INFORMATION 

  • The security of your personal information is the highest priority for Second Empire Surfaces. We maintain administrative, technical, and physical safeguards to protect the unauthorized disclosure, use, alteration, and destruction of personal information in our possession. 

  • The protection of your personal data is also incumbent on you when you are on the Internet. We strongly recommend that you take every precaution to ensure your information is secure by changing your password regularly and using a secure browser. 

  • If you have any questions or concerns regarding our privacy and security policies, please contact us via e-mail at info@secondempiresurfaces.ca. Please allow 24 hours to receive a reply.